キャプテラ - 日本企業の最適な
ソフトウェア選びをサポートし17年
Fleetioとは
Fleetioは、非常に優れた車両管理ソフトウェア・プラットフォームです。保有車両を最適化して利益を向上させましょう。今すぐ無料トライアルまたはデモをお試しください。
Affordability, Ease of Use, Cloud Based, Customer Service, Driver App.
Having a difficult time figuring out how to print maintenance history on each unit. I am sure it is just me not looking in the right spot.
レビューを絞り込む (195件)
Fleetio is Advanced, Easy to Navigate and Extremely Useful for Our Fleet!
製品を使ってみた感想: I just listed them on the other page about pros and cons. Thanks
良いポイント:
Drivers input of issues transform to work orders so easily. We used to wait for the paper inspection to come in to schedule work to be done. By the time you received the inspection sheet that problem has been needing repair for over a week. Now that the truck operators input the issues directly to the system our shop sees the issue that day and schedules the work for that weekend. Efficiency is way better now that we have been running the Fleetio Software. Your Dashboard is an extremely useful landing page that will give you all the important information you need in an instant. I really like seeing what our monthly spend has been over time and whether we are trending up on spend or hopefully down. The integration with Geotab has made odometer updates a breeze and the DTC Alerts is great. I could go on and on about how great they are but to some it up, Fleetio is a company that gets it, they understand what companies need out of a fleet management software.
改善してほしい点:
Few minor issues with Purchase Orders like the ability to create a PO from a work order, but they continually add helpful features! They currently do not fully integrate with our fueling network which is CFN but the Flyers Energy side of things. Hopefully that will be coming soon as well. I feel like some of the reporting could be slightly better. From a management standpoint i would like to be able to filter total operating cost to specific service categories.
Great Product
製品を使ってみた感想: We are capturing data the company never really could explain. Costs and trends are much more visible.
良いポイント:
Product was ready to run from day 1. Gives us valuable resources in a simple package
改善してほしい点:
Collected data like email addresses are difficult to edit. Mileage entries can be hard to re-align.
RareStepからの返信
昨年
Thanks for taking the time to tell us more about your experience. It's nice to see that Fleetio has helped provide insight into the costs and trends for your fleet, Carl! I've shared your constructive feedback with the team. We appreciate you being a Fleetio customer!
Shop Around and Compare
良いポイント:
Vehicle management, inspections, maintenance reminders
改善してほしい点:
Renewal reminders, parts & inventory, editing, support
RareStepからの返信
2 年前
Thanks for leaving us a review, Jamie! It's great to hear that Fleetio is a good fit for your vehicle management and inspections. It looks like you might be having some trouble with your parts and inventory tracking - We'd be happy to walk you through any issues. Please feel free to reach out to us at [email protected] and we will help sort this out!
Fleetio makes managing large fleets simple
製品を使ってみた感想: Overall, the user-friendly interface of Fleetio and excellent customer support, especially during the onboarding, implementation, and training processes has created an extremely positive experience. Would definitely recommend Fleetio for all fleet management needs.
良いポイント:
The vehicle information module and maintenance tracking are the most important features for our organization, and Fleetio makes both processes easy, streamlined, and effective. This is especially important for our organization as we are spread across multiple office locations in various states, which makes managing our fleet a challenge. Fleetio has made it far more organized and easy for all our operators.
改善してほしい点:
Although a great deal of Fleetio's settings are customizable, there are some features that would be more convenient if they had a customizable option. For example, there we have to pay HVUT on a few of our larger trucks, and Fleetio does not have an option to create a custom vehicle renewal reminder for this. Furthermore, Fleetio does not currently have a way to track vehicle depreciation, which would be helpful for our financial processes, especially as a nonprofit subject to an annual audit process. However, the main features of Fleetio cover all our critical needs and therefore these are minor issues.
RareStepからの返信
2 年前
Thank you for your in-depth review, Amanda! We love when our customers are able to make their processes simpler, and it looks like it is working out well for you. For the customizable features, we have some good news! Account Owners and Administrators can create custom "vehicle renewal types" directly through the account settings. Here is the Help Center article outlining the details: https://help.fleetio.com/s/article/Vehicle-Renewal-Types Fleetio has a module to help track vehicle life expectancy and replacement. This is called the Optimal Replacement Analysis (ORA), where you can enter some assumptions and averages, and you'll be good to go. The Help Center article outlining this can be found here: https://help.fleetio.com/s/article/Optimal-Replacement-Analysis Please feel free to reach out at [email protected] if you need any additional assistance. We would be happy to help!
If you have a fleet, you need Fleetio!
製品を使ってみた感想: Everything has been awesome since the get-go when we came on board back in 2013. Fleetio's platform has evolved quite a bit over time, and I don't reap all of the benefits entirely, but my experience with the platform and their team has exceeded my expectations time and time again.
良いポイント:
Realistically I love everything that Fleetio has to offer. What I love most about it is the inspection form workflow. This option has streamlined our pre/post trip inspections within our Company, and has created a "workflow" process from when the problem was initially found, to when it was repaired; you can even reject the repair if it wasn't done properly, and/or if the problem comes back! Also, the Fleetio Parts app has allowed us to streamline our online inventory, and tie parts into work orders so we can track what trucks use which parts.
改善してほしい点:
The fuel card integration has never worked for me. Honestly it is probably an operator error on my end, but i would say that was my only bad experience trying to get that to link up to Fleetcor.
RareStepからの返信
5 年前
Hi Hayden, We are so grateful for your very thorough review! It is great to hear that you love the software and that it has been beneficial to your team. Please do not hesitate to reach out to us for help with your fuel card integration. Thank you!
EXCEEDING EXPECTATIONS
製品を使ってみた感想: Implementation and day to day operations are outstanding. We are still proofing financial data but are excited at what we will have at our fingertips moving forward. It is hard to put an ROI for implementing something like Fleetio. However, my back office is spending far less time pushing fleet-related paperwork. we have cradle to grave service records, we are getting vehicles back on the road after accidents fast because all of the documents are housed in one location. And our ability to track and forecasts expenses is like nothing we have had before.
良いポイント:
The Fleetio Platform has dozens of prepopulating data fields for items we never thought to track yet also allows us to set custom data points in just a few clicks. Most platforms require outside support to make changes.
改善してほしい点:
Nothing comes to mind. Any delays in implementation could be attributed to self-imposed scope shifts. We continue to refine the workflows as we encounter new challenges.
Almost there
良いポイント:
We like the customization of the DVIR features. Being able to create our own inspections has been great!
改善してほしい点:
The reporting features could be improved. There's a lot of information in Fleetio. Getting it into a report that fits our needs is a little cumbersome BUT the customer service is fantastic! The Fleetio team has been working with us to try and improve the reporting capabilities.
RareStepからの返信
5 年前
Hi Curt, Thank you so much for taking the time to review our software. We greatly appreciate your feedback and will share it with our product team. Please do not hesitate to reach out to our support team with any questions or support needs. Thank you!
New User to Fleetio
製品を使ってみた感想: Although we haven't been using Fleetio long enough to prove the value of the program we believe that our down time will be reduced and issues that do come up with our vehicles will be taken care of faster than our previous system allowed. So far, Fleetio has exceeded our requirements. The help sections and the help staff are quite good. The response time to my questions is very rapid.
良いポイント:
We have been using Fleetio for about a month. So far Fleetio has exceeded our requirements. The dash board is laid out in a easy to read and understand manner. Setting up our vehicles and contact list was straightforward. The ability to import data was quite beneficial. One option that I especially liked was being able to enter a VIN and having the software look up vehicle specs.
改善してほしい点:
As with any new software experience there is a learning curve. The amount of data that Fleetio can produce can seem daunting, BUT the help section makes this task much easier.
Greatest platform to manage all the assets in a mobile application
製品を使ってみた感想: The maintenance and tracking is a great helpful tool. It is a user friendly tool for the given price
良いポイント:
This platform is very easy to understand and has a great ease of use. The management of fuel can be done, the asset library customisation tracking and the management of employee maintenance everything in a single platform helps in a major role.
改善してほしい点:
As it when the load exceeds the platform freezes and crashes sometimes. The platform crashes suddenly without any pop-up message
Fleet Management Shouldn't Be Hard
製品を使ってみた感想: It has been amazing. The software is really easy to use, and the support staff is quick to help when you get stuck.
良いポイント:
And Fleetio makes it easy! The setup for our 13 vehicle fleet was very easy and straight forward. Once everything is online and assigned, it works as it should. I created custom SOP's for my team to use the software the way that we see fit, and everyone has had a great time adapting to it's use.
改善してほしい点:
GPS Integration via Teletrac Navman (and all other GPS integrations that transmit vehicle mileage) could use some additional options for clients. The GPS Pucks in my car base mileage off of GPS location/travel, not from the car directly, so while my team would do a vehicle inspection and note the mileage, if there was a difference between the GPS data and my teams inputted mileage, it wouldn't allow them to.
RareStepからの返信
5 年前
Thank you so much for your review, Michael! We greatly appreciate your feedback and will communicate it to our product team. Please do not hesitate to reach out to us with any questions. Thank you!
Fleetio is amazing!!!
良いポイント:
Fleetio is better than we even expected. Their onboarding team is amazing, very thorough and unlike any other onboard experience I've ever had. Our initial meetings with the sales team were informative and helpful in a way you didn't feel they were pushing the software but really felt like their platform would be helpful for our company. The onboarding schedule is incredibly helpful is taking it step by step so it doesn't feel overwhelming and sets you up for success to get the most out of the software. I highly highly recommend!!
改善してほしい点:
No cons, we've loved Fleetio, the software and their team from day one.
RareStepからの返信
昨年
Thanks for the great review, Elizabeth! It's good to hear that you enjoyed your onboarding experience and that you equally enjoy the product. We appreciate you being a Fleetio customer!
Excellent Value and Easy to Implement
製品を使ってみた感想: Thrilled with the results, customer service, and cost of the product.
良いポイント:
Fleetio was easy to implement and bring operators on board to learn and use the system. The software itself is intuitive and flexible to use for our specific needs. Customer support is the best I have experienced. Quick responses from knowledgeable individuals, always.
改善してほしい点:
There are too many email notifications, although I do realize they can be controlled through settings.
RareStepからの返信
昨年
Thanks for leaving this review, Jeannette! We're happy to hear that you are enjoying our customer support team. For notifications, we give the user the ability to receive as many or as few emails as they would like to receive about their fleet. If you need additional assistance with changing these settings, please connect with us at [email protected] and we'll help you spare your inbox!
I Love Fleetio!
製品を使ってみた感想: I have found the product extremely user friendly and have been able to teach even the most unskilled technology users how to navigate and use the program with ease. Overall, integration was fairly seamless. Fleetio comes ready to use and customizable with instant results to see real-time changes, which is helpful during the implementation and learning phase. Since many users tend to be reluctant to change, the ease of use and demonstration of the app makes the transition easier for the new users. The training process with the Fleetio team was also beneficial for our success of the rollout. The customization options and interactions with the Fleetio team have also been big benefits of the product. The team is always helpful and open to feedback, and has even taken some of our suggestions and put them into action.
良いポイント:
The items adding most value to our team is the import/export templates available for all the data points and reminders, the ease of adding new inventory and users, the customizable inspection options for vehicles and equipment, the integration options for telematics, fuel, and numerous other APIs desired, and the shop directory (which allows us to do more than just search, but we can add new vendors and immediately report issues and get feedback). It's not just a maintenance app. We can add registration details and reminders, permits and DOT inspections. We continue to find uses for the Fleetio app we didn't even realize we had. It has been wonderful!
改善してほしい点:
Previously I would say that the automation between AI and Fleetio to clear out service reminders was not as efficient as I would hope, however with the new mapping feature I believe that will eliminate those problems going forward. Just proof that Fleetio is continuously making improvements to yield a better user experience. The thing I currently like the least would be the difference in interface between the app and the web version. I can see far more on the web than those using the app (because of my position I tend to use the web version more than the app) so sometimes it can make teaching a little more challenging if I haven't noticed the feature was missing in app yet, but it isn't a huge issue, just something I have to be aware of.
Review of the Fleetio program
製品を使ってみた感想: My experience with using Fleetio has been very easy. I was using the program right from the first day. It helps me track so many things with regards to our Fleet of vehicles. I no longer have to have spreadsheets galore in order to track when my vehicles are due for a service - the system reminds me when its coming up. Any program is as good as the info you put into it, but the customization of Fleetio is easy to use. I entered all the reminders for each of my vehicles, assigning the number of kilometers between each service and the system reminds me when to get each one done. Both of the shops we use for servicing our units also use this program which allows the service techs to see what is required for each service and if there are any issues in the system that need to be fixed while the unit is in their care. The two shops also submit their invoices to us through Fleetio which saves time and money for all. Also each shop sees what the other is charging for a particular service, elevating the competition that some shops have. Its a win/win for all involved! I couldn't do my job as well as I do without Fleetio!
良いポイント:
The program is easy to use and easy to customize. It incorporates data all into one spot which makes it easy to track a history of service, repairs, damages and fuel usage. It also tracks how much money is spent on each vehicle in the fleet with regards to repairs, which helps to point out a unit that might have repeating issues.
改善してほしい点:
I don't have anything bad to say about this program - except it doesn't bring me coffee in the morning! :)
Fleetio for our Fleet.
製品を使ってみた感想: They are so much a part of our team now. Every time we have a question they are right there quickly to help. We have had our own "person" assigned and she has been great at listening, looking for avenues to get us what we need, sometimes we don't know what we need and she helps us get there. Been an awesome experience.
良いポイント:
All the information is in the same place. I love that. No more jumping from place to place to get the information you need. The whole picture of the vehicle is right there. Transition from our custom made system to Fleetio was so easy. The technology now available thru Fleetio will bring us to a new level.
改善してほしい点:
There is only one item that was not available, but Fleetio is working to try and make that happen. They have communicated with me a lot and asked questions to try and work out a solution. The team work they are showing is amazing. They took my need, they asked questions, and they are researching possible avenues.
Star Companies, Inc on our experience with Fleetio
製品を使ってみた感想: The overall experience has been very positive and I would recommend this software to others who are looking for a way to manage their vehicle fleet. Customer service is helpful and our questions are always answered effectively and in a timely manner. Thank you for making the management of our vehicles so easy!
良いポイント:
This software is easy to navigate and makes it easy to keep track of vehicles ensuring that all are tracked and maintained efficiently.
改善してほしい点:
There are other levels of the product we'd like to incorporate but everything we look at has a higher cost involved. The program does all we need it to do as we are set up, but we would most likely add a few more levels of service if it didn't cost more every time anything new is added.
RareStepからの返信
5 年前
Hi Lori! Thank you for leaving a review of our software and your overall experience so far! We are thrilled that you find Fleetio easy to use. Just to clarify, there are no a la carte features within Fleetio. You can access all of the features we offer through the advanced plan which is a set monthly price, only two dollars more than the pro plan. We would be happy to offer you a free trial of the advanced plan. I hope this helps! Please reach out to us at [email protected] with any questions. Thanks again!
Fleetio
製品を使ってみた感想: We are able to keep control of our fuel purchases, as we reconcile with the fuel company on a daily basis. The communication with respect to issues with any truck is fantastic, as everyone including our technician can see any issue posted by a driver.
良いポイント:
The software keeps great records of inspections, fuel records, and inventory control.
改善してほしい点:
The areas of the software that we use work very well for us. There was some growing pains when we first got in to it, but it runs very well for us now.
RareStepからの返信
5 年前
Thank you so much for taking the time to review our software. Please do not hesitate to reach out to our support team with any questions or support needs. Thank you!
Fleetio is a good product
製品を使ってみた感想:
1. We have been using Fleetio for over a year now and the reminders component is our favorite. This internet based program sends emails to whoever needs to be reminded of driver and truck compliance issues. It saves our staff from having to review spreadsheets every week to verify expirations. And we can do it on the fly from anywhere, not just at the office.
2. The budgeting that we can do is great also. We can look at a glance and see how much a truck is costing us. Lemon? Hard driver? MPG? Service hog? You name it.
3. We group our labor to verify accountability and produce bonuses for payroll.
4. We labeled our departments like a truck. The shop is a truck, the facility is a truck, cash sales a truck, the cleaning staff a truck. Anything that has an expense. Now we can go see the cost for each dept. and create our budgets for any given time frame.
Fleetio has become a very important part of our operational support.
良いポイント:
Reminders
改善してほしい点:
Most of this is probably our lack of training so far, but you asked... lol 1. Service entries vs. work orders 2. Assignments and attaching equipment. A lot of running around to reassign or move a driver or swap a trailer etc... Data entry piles up. 3. Inventory is still a bit cumbersome.
Excellent Software
製品を使ってみた感想: Very responsive.
良いポイント:
Easy to use, quick to implement and simple to navigate.
改善してほしい点:
Fuel card integration in Australia would be great
RareStepからの返信
2 年前
We appreciate the review, Rodney! It is good to hear that you are happy with the simplicity of Fleetio's navigation and interface. We pride ourselves in offering fleet management software that reduces complexity. We have passed along your note about a fuel card integration in Australia to the integrations team. Thank you!
Fleetio is an important tool in the service industry
製品を使ってみた感想: Saving time and money by automating vehicle tracking.
良いポイント:
Service reminders, the wealth of information tracked at a glance on the dashboard, cost tracking, equipment tracking.
改善してほしい点:
Vehicle watchers remain after vehicle is reassigned.
RareStepからの返信
3 年前
Thanks for taking the time to leave us a review, Lyle! We're happy to see that Fleetio has helped you with service reminders and cost tracking, among other items. While vehicle watchers currently have to be manually reassigned, we are always looking for ways to improve the product. We appreciate your feedback on this and have sent this over to the team.
Great Option For a Small Fleet
良いポイント:
I had used Fleetio years ago when I owned/operated a contracting company with a few trucks on the road. It was great to be able to track and monitor their whereabouts. Fleetio also helped us schedule our day because we had a lot of destination points and being able to plot out a route saved us a ton of time/gas.
改善してほしい点:
Because I used Fleetio so long ago and there wasn't much competition in their space, it is hard to say there was anything "wrong" with the software. Since our use they have added a few additional features.
RareStepからの返信
5 年前
Thank you for your review of our product. Please do not hesitate to reach out to our support team if you have any questions.
Scalability and ease of use!
製品を使ってみた感想: Fleet Management power tools for the small company!
良いポイント:
I like that I can grow with this software or use just the basics for a small fleet or vehicle asset tracking. Reminders for services or scheduled maintenance is really easy to set up and the notifications sent to the driver or fleet manager are precise and descriptive. Repair history cost per mile, reports are all valuable to a small company without the support staff to record and monitor for this information. The mobile app is powerful and not removed down.
改善してほしい点:
Not much to complain about. The forecast service reminders can sometimes trigger premature service notifications.
Great Functionality - Easy to Work With Team
製品を使ってみた感想: Overall, great product and great sales & service team. I would recommend to anyone trying to find an all-encompassing fleet management software.
良いポイント:
The Fleetio Team was very helpful when I wanted to use their product. My company is utilizing the platform for a very new concept, and the sales and service team at Fleetio listened to our product needs, and worked around our new start-up complications to ensure maximum effectiveness at launch.
改善してほしい点:
Product is a little pricey if you don't want to utilize all the features. It's a very nice, comprehensive fleet management software; however, my organization only uses about 20% of the features, but still have to pay for the items we do not need. I would like to see future pricing plans which offer solutions for our fleet size (500-600) but do only require payment on the features used.
RareStepからの返信
5 年前
Hi Jonathan, Thank you for taking the time to review our software. We will most certainly take your feedback into consideration. In the meantime, please do not hesitate to reach out to us with any questions or support needs. Thank you!
innovative and forward thinking company
製品を使ってみた感想: i have everything pertaining to my fleet in one place. the software keeps us on track for maintenance too.I find nothing wrong or lacking from the software as it is today. I always find it interesting when i log in (or get notified via email) and find a new feature or additional value added function.
良いポイント:
I like that we can put gas in our vehicles and update our fleet via a mobile app. I enjoy the service reminder functions and I get a lot of use from the software knowing that i can look at past invoices and see how many miles we were able to drive on a particular tire replacement
Simple Software Solution For Your Fleet
良いポイント:
We rely on all the automation Fleetio provides
改善してほしい点:
No cons to report. Fleetio does everything we need.
RareStepからの返信
5 年前
Hey Michael, We appreciate your review so much! It is so great to hear such positive feedback about our software and to hear how you are able to successfully use it to manage your fleet. Please never hesitate to reach out to us if you need anything! Thanks so much!